Returns & Exchanges
At I AM DELILAH, we want you to feel confident in every piece you wear; if your purchase isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery. All items must be returned in their original condition, unworn and with tags attached, to ensure a smooth refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original packaging and secure the prepaid shipping label provided via email to the outside of the box.
- 3.Ship It Back
Drop off your package at any authorized carrier location and keep your tracking receipt for peace of mind while it travels back to us.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.